Patient Access Admissions Counselor responsible for patient registration and insurance verification processes in a healthcare setting. Ensuring timely authorization and financial counseling for patients.
Responsibilities
Verification and collection of patient demographic and insurance information
Accurate identification of patients for data entry
Explanation of scheduled procedures and patient instructions
Performs medical necessity checking for identified services
Educates patients on insurance eligibility and coverage
Handles department call volumes and coordinates information with clinical departments
Requirements
High School Diploma or GED - Required
2 years in a customer service role - Required
Proficiency in Microsoft applications (Excel, Word, PowerPoint) - Required
3 - 5 years experience in a medical facility, health insurance, or related medical field - Preferred
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