About the role

  • Patient Access Admissions Counselor responsible for patient registration and insurance verification processes in a healthcare setting. Ensuring timely authorization and financial counseling for patients.

Responsibilities

  • Verification and collection of patient demographic and insurance information
  • Accurate identification of patients for data entry
  • Explanation of scheduled procedures and patient instructions
  • Performs medical necessity checking for identified services
  • Educates patients on insurance eligibility and coverage
  • Handles department call volumes and coordinates information with clinical departments

Requirements

  • High School Diploma or GED - Required
  • 2 years in a customer service role - Required
  • Proficiency in Microsoft applications (Excel, Word, PowerPoint) - Required
  • 3 - 5 years experience in a medical facility, health insurance, or related medical field - Preferred
  • Medical Terminology course work - Preferred

Benefits

  • Variable schedule
  • Financial education and counseling to patients
  • Assistance with insurance authorization

Job title

Admissions Counselor

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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