Director of Assessments & Referrals overseeing admissions and registration processes at Voyages Behavioral Health hospital. Ensuring exceptional patient care and effective service operations.
Responsibilities
Coordinates hospital activities concerned with admissions and registration
Supervises Intake Specialist(s) - inpatient and outpatient, if assigned, IP Admissions Office Coordinator(s) and Business Office Specialist
Works closely with Clinical and Community Liaisons to oversee the referral and admission process
Resolve customer service concerns
Performs other related duties as assigned or requested
Requirements
Degree in psychology, nursing, social work or counseling field
Licensed in the state the hospital resides
BLS is required
Approved crisis management certification per hospital policy and standards is required at hire and annually
Minimum of three years experience in healthcare admissions/ registration setting; some supervisory experience preferred
Benefits
Medical Benefits: EPO/HDHP/HSA options; including prescription coverage, RX ‘n go, and Teladoc
Comprehensive dental and vision
Employee Assistance Program, including counseling, legal, and financial services
Flexible spending (FSA) and health savings (HAS) accounts
Life and Disability insurance benefits
Education/In-Service Opportunities including continuing education and tuition services
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