Web Developer focusing on CRM solutions using SugarCRM and Zendesk, customizing and developing features with PHP and JavaScript. Collaborating with clients and ensuring project delivery in Hamburg.
About the role
- Analista de CRM Pleno working on data orchestration and executing campaigns in a hybrid model. Focusing on analytical and technical collaboration in a transformational environment.
Responsibilities
- Integrate with CRM squads to develop and operationalize commercial initiatives.
- Refine business needs from strategic briefings, translating them into analytical and operational deliverables.
- Explore databases using SQL and Databricks, automating the generation of segmented audiences for campaigns.
- Provide audiences and data for commercial activities across different CRM platforms.
- Work on the orchestration of multichannel communication journeys.
- Build, automate, and publish campaigns using Salesforce solutions (e.g., Marketing Cloud and Marketing Cloud Personalization).
- Diagnose orchestration failures, query performance issues, and dataset inconsistencies.
- Work collaboratively with campaign strategists, measurement analysts, data engineers, architects, product teams, and other stakeholders.
Requirements
- Solid experience as a mid-level analyst in CRM, data, or related areas.
- Proficient in SQL for data analysis and exploration.
- Hands-on experience with Databricks (essential).
- Familiarity with cloud data environments (Databricks integrated with cloud).
- Ability to translate business briefings into analytical and operational solutions.
- Experience working in a transforming environment, where data is not always fully structured.
Benefits
- Profit Sharing (PLR)
- Meal voucher
- Food voucher
- 13th Food Allowance
- Transportation voucher
- Health and Dental Insurance
- Primary Life Insurance
- Supplementary Pension Plan
- Extended maternity leave
- Extended paternity leave
- Unibrad
- VivaBem
- TotalPass
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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