Inside Sales Representative handling customer inquiries and account management for Sandvik Mining. Engaging in sales activities, customer support, and operational coordination in a flexible remote role.
About the role
- Account Manager managing relationships with major retailers at Pagaleve, a BNPL fintech startup. Leading project management and ensuring client satisfaction through excellent service.
Responsibilities
- Lead relationships with a portfolio of major retailers, building consistent, long-term partnerships
- Act as the primary client contact, coordinating internal teams, tracking resolutions and ensuring client satisfaction
- Conduct regular business reviews, analyzing trends, performance and opportunities for improvement
- Develop commercial campaigns and initiatives focused on growing TPV and achieving shared results
- Ensure a high-quality experience throughout the client journey, from onboarding to ongoing operations.
Requirements
- Previous experience managing or prospecting large accounts
- Strong results orientation, especially on KPIs such as NPS, TPV and market share
- Excellent communication, stakeholder management and ability to influence decisions
- Project management experience, ideally in implementations or continuous improvement
- Proactive, autonomous profile with a strong ownership mindset and ease working in agile environments
- Experience in retail, payments or e-commerce (a plus)
- Knowledge of digital sales funnels (a plus)
Benefits
- Competitive compensation
- SulAmérica health insurance
- Meal allowance (iFood Benefits card)
- Birthday day off
- Discount coupons at our partner stores
- Flexible work model — hybrid (on-site 1–2 times per week), office in Vila Olímpia, São Paulo
- Collaborative and innovative work environment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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