Sales Support Operations Analyst supporting Channel Sales engagement and process improvements at Equinix. Assisting with Salesforce activities, data management and analytics.
Responsibilities
Support Channel Sales engagement with all routes to market, for example Distributors
Support basic Salesforce (SFDC) activities: opportunity, contact management & reporting
Assist with system updates, reporting changes, or process improvements related to Channel Sales Operations
Support recurring and adhoc reporting requests with accurate, well-documented outputs, using Tableau, Excel or Smartsheet
Investigate data discrepancies, identify root causes, and partner with stakeholders to resolve issues
Identify opportunities to streamline existing operational processes; Participate in cross-functional projects; Contribute to improving internal & external stakeholder’s experience engaging with Channel Sales.
Requirements
Great English skills to report directly to the Director based in London;
Strong analytical skills in Excel (e.g., formulas, pivot tables, data analysis);
Experience building dashboards in Tableau (academic, internship, or professional experience);
Ability to translate data into clear insights and communicate findings effectively.
Benefits
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.
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