Hybrid Vegetation Program Manager – Customer Constraints

at Pacific Gas and Electric Company

• Job title: Vegetation Program Manager – Customer Constraints
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $81,000 - $127,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Ramon, United States

About the role

• Vegetation Program Manager overseeing vegetation management operations at PG&E. Leading customer constraint resolution efforts and ensuring regulatory compliance and safety.

Responsibilities

• Leads customer escalation support team that is responsible for managing challenging customer inference cases as recognized subject matter experts.
• Leads and oversees vegetation management operations support and outside contractor work performance.
• Works with some guidance to complete assignments and solves moderately complex problems.
• Participates in and often leads project teams.
• Communicates with peers, exchanging ideas or gathering information on the overall program plan and goals within a specific functional area of operations.
• Partners with leadership across lines of business to support decisions and meet business goals.
• Contributes to the development of budget forecasts and business cases.
• Delivers on the program implementation plan.
• Contributes to the implementation and creation of new concepts, processes, and ideas to further vegetation management program advancement.
• Coordinates cross-functionally to support multiple programs and projects.
• Develops new and ad-hoc reports, summarizes findings and recommendations.

Requirements

• Bachelor’s degree in job-related discipline or equivalent experience
• 2+ years of job-related experience
• Ability to critically solve problems through cross-functional collaboration of internal stakeholders
• Job experience directly supporting utility vegetation management
• ISA Arborist/Utility Specialist certification
• ISA Tree Risk Assessment Qualification (TRAQ)
• Knowledge of utility vegetation management concepts, methods, and techniques.
• Good verbal and written communication skills.
• Excellent negotiation and collaboration skills, as well as diplomacy and tact.
• Good organizational, time management, prioritization, and planning skills.
• Team collaboration skills.
• Good project and program management skills.
• Ability to assess and recommend based on strong technical knowledge.
• Adaptable to changing and evolving business processes
• Knowledge of the current utility and energy industry. Issues, trends, and political, economic, and social factors affecting the program.
• Ability to work within an environment that is heavily dependent on laws and regulations, and knowledge of how to interpret and apply them.
• Understands the basic organizational structure and how to utilize available resources.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Power BI, etc.) and GIS applications.

Benefits

• Eligible to participate in PG&E’s discretionary incentive compensation programs