About the role

  • Lead enterprise performance management at PG&E, ensuring commitments and corrective actions are executed efficiently to minimize compliance risks. Oversee improvements contributing to operational integrity and compliance maturity.

Responsibilities

  • Lead the end-to-end performance cycle for commitments and corrective actions, ensuring on time delivery, quality execution, and alignment with compliance risk priorities
  • Track the real time status of commitments and corrective actions, providing visibility into at-risk or overdue items and supporting risk based prioritization
  • Drive accountability by escalating slippage, defining recovery plans, and removing barriers to ensure regulatory and operational expectations are met
  • Monitor KPIs such as closure rates, cycle time, backlog trends, aging items, and compliance risk exposure
  • Conduct structured root cause analysis to identify drivers of noncompliance, repeat findings, and systemic process breakdowns
  • Strengthen containment (short-term controls) and enhance the effectiveness of countermeasures (long-term risk reduction)
  • Implement process improvements that reduce regulatory exposure, prevent recurrence, and increase compliance resilience
  • Align and maintain the enterprise framework for commitment performance and compliance risk mitigation
  • Deliver performance reporting that provides leaders with visibility into progress, risk exposure, barriers, and required decisions

Requirements

  • Bachelor’s degree or equivalent experience in business
  • 8 years of related equivalent experience
  • Master’s degree in Engineering, Data Analytics, or a related field (desired)
  • Experience leading commitments or corrective action programs in a regulated environment (desired)
  • Demonstrated ability to prepare and present complex findings to senior and executive leaders with clarity, gaining alignment on paths forward (desired)
  • Experience with process mapping/controls documentation, structured process improvement, and management of change (desired)
  • Experience in enterprise risk management, hierarchy of controls, and human factors (desired)
  • Proficiency in data visualization tools (Power BI, Tableau) (desired)
  • Certified Compliance & Ethics Professional (CCEP) (desired)
  • Lean Six Sigma Certification (desired)
  • Project Management Professional (PMP) (desired)
  • Professional Engineer (P.E.) (desired)

Benefits

  • Health insurance
  • 401(k)
  • Paid time off
  • Professional development opportunities

Job title

Expert Program Manager, Performance Management

Job type

Experience level

SeniorLead

Salary

$123,000 - $207,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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