Customer Engagement Manager managing local accounts and developing interest in Ryder services. Role focuses on customer education and maintaining relationships to boost sales and retention.
About the role
- Lead therapeutic area strategy for CRM portfolio development in innovative biopharma environment. Engage with C-suite, manage strategic insights, and grow therapeutic area opportunities.
Responsibilities
- Leads a therapeutic area focused team in the creation and ongoing update of a holistic and aligned Enterprise portfolio strategy
- Builds and maintains in-depth knowledge of the TA (early pipeline to commercial)
- Provides insight within key portfolio governance processes (diligence and external landscape mapping)
- Supports identification of growth accretive opportunities, indications, disease spaces and rejection of low value opportunities/projects
- Coaches, attracts, develops, and retains top talents; partners with P&O leadership to develop people strategy
- Plans, allocates, and manages TA strategy financial budget
Requirements
- Advanced degree or equivalent experience in life science/healthcare required
- Cardiologist training highly desirable
- Demonstrated cross‑functional global leadership experience is essential
- Minimum 10 years of pharmaceutical/biotech experience gained in banking, consulting, or biopharma, with exposure to drug development and ideally commercialization required
- Proven ability to operate effectively in a highly matrixed, fast paced environment
- Candidates with significant senior leadership experience — including Biotech CEOs and executives from investment banking or other Wall Street institutions are strongly preferred
- Ability to comfortably engage with the C-suite and mid-career associates to influence and challenge with excellent interpersonal and leadership skills
- Strong financial and business acumen with strong understanding of biopharma landscape; companies, assets and early technologies
- Strong strategic vision, superior leadership, excellent communication, consensus building, and well-developed influencing and negotiation skills
- Excellent conflict resolution skills to facilitate agreement and buy-in at the senior-most levels
- Experience leading and managing a team with a variety of insights from science to commercial and proven coaching and mentoring experience.
Benefits
- health, life and disability benefits
- 401(k) with company contribution and match
- generous time off package including vacation, personal days, holidays and other leaves
- performance-based cash incentive
- eligibility to be considered for annual equity awards
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