Hybrid Regulatory Complaints Associate

Posted last week

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About the role

  • Regulatory Complaints, Associate resolving member and provider complaints at Oscar Health. Working closely with regulators and internal teams to ensure compliance and effective solutions.

Responsibilities

  • Research and Resolution of Regulatory Complaints
  • Supports identification of escalated issues by using Oscar systems and processes
  • Partners with internal business teams and leadership to share trends related to complaints received while proposing solutions to prevent recurrence
  • Advise teammates on potential solutions to current regulatory complaints
  • Develop and maintain successful relationships with state insurance regulators
  • Compliance with all applicable laws and regulations.

Requirements

  • 4+ years of experience in health insurance customer service, claims, appeals, or Regulatory team
  • 2+ years of experience working with regulators

Benefits

  • Health insurance
  • Participation in Oscar's unlimited vacation program
  • Annual performance bonuses
  • 401(k) plan participation
  • Paid parental leave
  • Paid sick time
  • Paid holidays

Job title

Regulatory Complaints Associate

Job type

Experience level

JuniorMid level

Salary

$91,659 - $120,303 per year

Degree requirement

No Education Requirement

Location requirements

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