Customer Support Engineer providing exceptional support for Zoho's SaaS products in the European market. Collaborating with teams to resolve technical issues and assist customers in optimizations.
About the role
- Senior Support Engineer specializing in complex network installation and management. Orion Innovation delivers global business and technology services for various industries.
Responsibilities
- Instalación, Administración, resolución de problemas y monitoreo de tecnologías en redes complejas
- Diseño de Redes complejas.
- Administración de proyectos.
- Delimitación de alcances.
- Generación de documentación como MoPs, HLD, LLD
- Ejecución de ventanas nocturnas
Requirements
- Licenciatura en Ingenieria en comunicaciones y electrónica o en Sistemas Computacionales
- Certificaciones requeridas CCNA y CCNP Enterprise Networking.
- Experiencia mínima de 5 años comprobables como CCNP con experiencia
- Experiencia en instalación, Administración, resolución de problemas y monitoreo de tecnologías en redes complejas.
- Conocimientos comprobables en protocolos de ruteo: OSPF, EIGRP, BGP, Multicast, IPSec, IPv6, tunneling, Spaninng tree, protocolos de mecanismos de balanceo de tráfico, redistribución de protocolos.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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