Sales Representative managing customer orders and support for a pet food brand. Collaborating with logistics and customer service in a family-oriented organization.
Responsibilities
Order processing with focus on the company’s own brand mera and support for private-label business
Active customer management and generating orders
Receiving and entering orders, and preparing invoices and delivery notes
Checking prices, terms and product availability
Processing complaints and credit notes
Organizing transport and logistics
Close coordination with Key Account Management and field sales
Inventory management; creating and maintaining customer, product and master data
Master data maintenance in PIM, ERP (AEINS) and shop systems
Monitoring stock levels and pallet accounts
Requirements
Professional experience in inside sales
Confident in ERP order entry and logistics coordination
Understanding of well-maintained master data and smooth processes
Strong organizational skills, structured and solution-oriented working style
Confident handling of customer inquiries and proactive communication with colleagues
Good English skills
Enjoyment of direct customer contact and a strong service orientation
Benefits
Flexible working hours and the option to work remotely 2–3 days per week
Future-proof industry and a modern, pet-friendly environment – dogs in the office are explicitly welcome
Short decision paths, open feedback culture and a family-like working atmosphere
Attractive compensation including holiday and Christmas bonuses and 30 days of vacation
Heavily subsidized additional pension plan, company health insurance plus an annual health budget for your personal use
Bike leasing, employee discounts on mera products, Corporate Benefits and much more
Support for your personal and professional development
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