Hybrid Account Manager

Posted 17 hours ago

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About the role

  • Account Manager at Omise focused on building client relationships and driving revenue through payment solutions. Requires experience in sales and account management with business understanding.

Responsibilities

  • Drive revenue by building long-term relationships with our clients and stakeholders with a focus on understanding their needs, strategies, and goals.
  • Support revenue growth initiatives for key strategic accounts.
  • Create and deliver on strategic account plans for own clients to maximize utilization, growth, and revenue.
  • Become a trusted adviser to your portfolio accounts to ensure adoption of new products and client satisfaction.
  • Provide onboarding services, continuous training, and resource material management to all relevant client departments.
  • Support integration projects alongside the solutions team to provide technical solutions and processes for clients to embrace and adopt.
  • Manage and support overall commercial activities such as internal reporting, marketing activities, and new product promotion.

Requirements

  • 3-5 years of sales, account management, or client management experience.
  • BS/BA in Business, Finance, Marketing Management, or other relevant fields.
  • A background working in payments and/or fintech (preferred).
  • Fluency in English; Mandarin is a plus.
  • Experience in consultative sales; the ability to build rapport quickly, identify and diagnose business problems, demonstrate products remotely or in person, and meet the specific customer needs with effective solutions.
  • Ability to speak to the technical aspects of a solution.
  • Strong attention to detail, time management, and organizational skills.
  • Familiarity with CRM applications.
  • Ability to professionally handle client issues and implement effective resolutions.
  • Ability to develop account plans and business reviews for key accounts

Benefits

  • Flexible working hours
  • Medical healthcare plan
  • Annual health check-up

Job title

Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridSingapore

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