Customer Enablement Manager training clients on the AI contracting platform from Ironclad. Building a Customer and Partner Enablement team at a high - growth company.
About the role
- Manager of Experts Team overseeing technical management and standards within motorsport at Riedel Communications. Supporting communication and signaling infrastructures for international live events.
Responsibilities
- Hold overall responsibility for technical management and standards for the Riedel technology within the motorsport segment
- Support, development and innovation of our technical standards for all racing series (e.g. Formula 1, WEC, Indy Car)
- Plan, implement, and operate communication, signaling, and intercom infrastructures for all racing events
- Coordinate and technically integrate Riedel systems
- Monitor system performance, analyze errors, and troubleshoot problems quickly during events
- Disciplinary leadership of the on-site technician team in series production
- Development and implementation of onboarding strategies and training programs
- Participation in budget and workforce planning
- Responsibility for employee development and performance management
- Oversee technical preparations, tests, and approvals before the season start and throughout the series
- Facilitate coordination between engineering, project management, and experts team
- Plan resources, shift schedules, and worldwide deployment of teams
Requirements
- Completed technical degree in media technology, communications engineering, IT, electrical engineering, or comparable qualification
- Several years of experience in a senior technical management / project management position, ideally within international live event or broadcast environments
- At least 5 years of leadership experience in both technical and disciplinary management
- Deep knowledge of IP-based networks, intercom systems, broadcast technologies, and signal distribution
- Ability to operate effectively, also in fast-paced, international contexts
- Proven ability to guide and motivate project teams
- Willingness to travel worldwide
- Fluent in English (written and spoken), other languages are a plus.
Benefits
- Life and Work balance through our flexible working time system including mobile working in a hybrid model
- Career booster with numerous individual development and training opportunities
- Diversity is very important to us, at RIEDEL we focus on an open working atmosphere, inclusion is part of our Culture - it is about the people and their personality that matters
- Diverse offers through myEAP (e.g. help with childcare, care for relatives, offers for body & soul etc.)
- We’re contributing to your career development. We’ll encourage you to try new roles and experience new settings.
- By helping our people to reach their potential, we frequently support them to find skills they never knew they had, or make career moves they never thought possible.
Job title
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Not specified
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