Hybrid Manager, US Strategic Business Insights – Market Research

at OneTrust

• Job title: Manager, US Strategic Business Insights – Market Research
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $102,000 - $177,100 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Tableau
• Location requirements: Hybrid, Raritan, United States

About the role

• Manager of US Strategic Business Insights joining Johnson & Johnson's MedTech Surgery division. Translating market research insights into growth opportunities and strategies for business decisions.

Responsibilities

• This position is responsible for generating, integrating and translating insights from market research into growth opportunities and tactics that shape decisions and drive organizational action.
• This position plays a key role in advising and counseling business partners in the development of new and existing business strategies.
• This position resides within the Commercial Excellence/Digital & Commercial Innovation team and will play a critical part in supporting the Senior Manager of Market Research while also leading independent research initiatives that inform both Portfolio and Platform strategies.
• The manager will lead collaboration across teams, inspire without authority, and encourage sensible risk-taking.
• They will pursue novel research solutions that uncover meaningful insights about patient and professional’s needs.
• The individual will be accountable for making Johnson & Johnson Credo-based decisions and encouraging a Credo-based culture.
• Influence multiple stakeholders to ensure a data driven, insight approach to key business decisions and maximum impact.
• Participate in/lead market research initiatives to build a comprehensive and end-to-end understanding of market and customer dynamics, unmet needs to shape and refine patient and customer focused solutions.
• Focus on key business questions/issues and frame business problems into research plans.
• Support and Lead Market Research projects: Work closely with 3rd party vendors (identify appropriate supplier partners).
• Work closely with marketing and other key stakeholders to ensure input/output is optimized.
• Develop robust research designs that include stakeholder engagement at every step.
• Proactive execution and delivery of market research driven insights that address knowledge gaps and find opportunities.
• Flawless execution of all activity.
• Apply basic consulting skills, including consultative listening, problem definition, hypothesis generation, data analysis, translation to value, and oral and written presentation for impact.
• Cultivate meaningful internal and external partnerships, adding new value by uncovering unmet needs and creating actionable insights.
• Present findings in a clear manner, effectively communicating recommendations to cross-functional teams and brand teams.
• Collaborate with business partners to develop long-term plans grounded in customer (research driven) insights to accelerate profitable business growth and competitiveness.
• Serve as SME to deliver compelling results to teammates, stakeholders and leadership.
• Contribute to a highly engaged and productive team culture with a focus on personal/professional development.

Requirements

• BS/BA in business, marketing, or market research related degree required
• MBA, MS or other advanced degrees are preferred, including post-graduate healthcare education
• 5 years of market research or directly related experience required
• Experience in medical devices, hospital specialty, consumer, or healthcare field
• Knowledge across a broad spectrum of market research and analytical approaches and ability to identify the appropriate approaches to address key business questions
• Ability to travel up to 15% domestically.
• Comfort in storytelling and developing effective presentations through compelling visualizations of data with comprehensive and impactful recommendations and solutions that drive key decisions
• Proven success partnering cross-functionally to integrate analytics and insights and then translate into actionable recommendations.
• Demonstrated ability to operate with a high degree of autonomy and integrity to define key business questions with a focused approach to solving through research and analytical solutions
• High degree of business sense and strategic thinking
• Strong interdependent partnering skills; influence and consensus-building skills
• Strong project management skills, creative thinking and problem-solving skills
• High Technical Skills that include Tableau, MS Office, Qlik, SAS, Power BI and other data tool sets is desirable
• Knowledge and experience designing and completing primary market research
• Knowledge of and experience with secondary market research tools (e.g. DRG, Provider databases) and techniques
• Excellent verbal and written communication skills and proficiency in Microsoft Office Suite are required.

Benefits

• medical
• dental
• vision
• life insurance
• short- and long-term disability
• business accident insurance
• group legal insurance
• consolidated retirement plan (pension)
• savings plan (401(k))
• long-term incentive program
• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year