Branch Manager leading operations at United Community and developing branch staff for sales success. Driving customer relationships and ensuring compliance with banking regulations.
About the role
- Manager of US Strategic Business Insights joining Johnson & Johnson's MedTech Surgery division. Translating market research insights into growth opportunities and strategies for business decisions.
Responsibilities
- This position is responsible for generating, integrating and translating insights from market research into growth opportunities and tactics that shape decisions and drive organizational action.
- This position plays a key role in advising and counseling business partners in the development of new and existing business strategies.
- This position resides within the Commercial Excellence/Digital & Commercial Innovation team and will play a critical part in supporting the Senior Manager of Market Research while also leading independent research initiatives that inform both Portfolio and Platform strategies.
- The manager will lead collaboration across teams, inspire without authority, and encourage sensible risk-taking.
- They will pursue novel research solutions that uncover meaningful insights about patient and professional’s needs.
- The individual will be accountable for making Johnson & Johnson Credo-based decisions and encouraging a Credo-based culture.
- Influence multiple stakeholders to ensure a data driven, insight approach to key business decisions and maximum impact.
- Participate in/lead market research initiatives to build a comprehensive and end-to-end understanding of market and customer dynamics, unmet needs to shape and refine patient and customer focused solutions.
- Focus on key business questions/issues and frame business problems into research plans.
- Support and Lead Market Research projects: Work closely with 3rd party vendors (identify appropriate supplier partners).
- Work closely with marketing and other key stakeholders to ensure input/output is optimized.
- Develop robust research designs that include stakeholder engagement at every step.
- Proactive execution and delivery of market research driven insights that address knowledge gaps and find opportunities.
- Flawless execution of all activity.
- Apply basic consulting skills, including consultative listening, problem definition, hypothesis generation, data analysis, translation to value, and oral and written presentation for impact.
- Cultivate meaningful internal and external partnerships, adding new value by uncovering unmet needs and creating actionable insights.
- Present findings in a clear manner, effectively communicating recommendations to cross-functional teams and brand teams.
- Collaborate with business partners to develop long-term plans grounded in customer (research driven) insights to accelerate profitable business growth and competitiveness.
- Serve as SME to deliver compelling results to teammates, stakeholders and leadership.
- Contribute to a highly engaged and productive team culture with a focus on personal/professional development.
Requirements
- BS/BA in business, marketing, or market research related degree required
- MBA, MS or other advanced degrees are preferred, including post-graduate healthcare education
- 5 years of market research or directly related experience required
- Experience in medical devices, hospital specialty, consumer, or healthcare field
- Knowledge across a broad spectrum of market research and analytical approaches and ability to identify the appropriate approaches to address key business questions
- Ability to travel up to 15% domestically.
- Comfort in storytelling and developing effective presentations through compelling visualizations of data with comprehensive and impactful recommendations and solutions that drive key decisions
- Proven success partnering cross-functionally to integrate analytics and insights and then translate into actionable recommendations.
- Demonstrated ability to operate with a high degree of autonomy and integrity to define key business questions with a focused approach to solving through research and analytical solutions
- High degree of business sense and strategic thinking
- Strong interdependent partnering skills; influence and consensus-building skills
- Strong project management skills, creative thinking and problem-solving skills
- High Technical Skills that include Tableau, MS Office, Qlik, SAS, Power BI and other data tool sets is desirable
- Knowledge and experience designing and completing primary market research
- Knowledge of and experience with secondary market research tools (e.g. DRG, Provider databases) and techniques
- Excellent verbal and written communication skills and proficiency in Microsoft Office Suite are required.
Benefits
- medical
- dental
- vision
- life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- consolidated retirement plan (pension)
- savings plan (401(k))
- long-term incentive program
- Vacation – up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
- Holiday pay, including Floating Holidays – up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
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