Onsite Assistant Store Manager

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About the role

  • Assistant Store Manager at Lids, overseeing retail performance and ensuring exceptional customer service. Managing team schedules, training, and compliance while fostering an inclusive work environment.

Responsibilities

  • Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
  • Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
  • Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
  • Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
  • Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
  • Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
  • Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
  • Assist in recruiting and training store personnel on proper store operations and procedures.
  • Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.

Requirements

  • High school diploma or equivalent plus one year relative experience.
  • Established ability to produce sales results while minimizing loss.
  • Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
  • Ability to work unsupervised.

Benefits

  • Paid Time Off
  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k)

Job title

Assistant Store Manager

Job type

Experience level

Junior

Salary

$972 - $3,333 per hour

Degree requirement

High School Diploma

Location requirements

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