Senior Research Manager managing Food & Beverage clients through research projects at Ipsos. Overseeing analytical plans, data extraction, insights generation, and client relationships.
About the role
- Store Manager leading store operations for Lids Sports Group, the largest licensed sports retailer. Managing team performance and delivering exceptional customer service in a retail environment.
Responsibilities
- Manage the store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
- Assist the market’s Authorized Trainer in coordinating onboarding to acclimate new team members to Lids.
- Engage team members by creating a fun and productive environment.
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships.
- Address all employee concerns or issues.
- Resolve customer feedback and address issues in the moment.
- Manage and direct in-store team members to ensure optimal customer service.
- Maintain business disruptions and provide operational continuity.
Requirements
- A two year post-secondary education and one-year related experience; or equivalent combination of education and experience.
- Established ability to produce sales results while minimizing loss.
- Proven supervisory skills, with capacity to deliver training material and assess retention.
- Strong interpersonal and communication skills.
- Ability and willingness to travel overnight for training and/or business meetings.
- Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Paid time off (PTO)
- Pet insurance
- Family accidental and critical care benefits
Job title
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