EN
EnsoDataUser Experience Designer
User Experience (UX) Designer focused on optimizing web and mobile applications for healthcare technology. Collaborating with cross - functional teams to enhance user efficiency and satisfaction.
About the role
- Work on tactical and innovation UX initiatives within an agile environment on mobile applications-Android and iOS.
- This includes working with Marketing, Technical Product Marketing and Systems teams to support requirements definition as it relates to UX to create a cohesive user experience across the apps space.
- Defining safe, effective and delightful user experiences for mobile experiences using industry standard tools such as Creative Cloud, Sketch, Zeplin, Overflow/Invision/Azure, etc.
- Delivery of said UX work with a variety of tools in an agile development environment- wireframes, asset delivery, GUI specifications, etc.
- Work in a fast-paced agile development team, who are located in - Boston, San Diego and Tijuana using Webex, JIRA, Confluence, Aha! And other collaboration tools.
- Contribute to UX discussions with key technical integration partners such as Glooko, Tidepool, etc.
- Understand their requirements, APIs and lead UX requirements including branding discussions.
- Work with User Research and Human Factors team to iteratively test early concepts and apply user centered design best practices to our work.
- Proactively engage with research to drive testing of your concepts.
- Present design concepts and user experience vision in a compelling and positive manner (with whiteboard sketches, storyboards, prototypes, wireframes or interactive presentations) to all levels of the company-from tactical agile software teams and to our customers.
- Collaborate heavily with Clinical and Human Factors to ensure our designs are safe and effective and meet FDA guidelines for a medical device experience but hold a high bar on how we can delight the user as well.
- Drive innovation initiatives related to UX process, tools or our overall design language and experiences.
- Collaborate with the multifunctional teams to help define world class user experiences and a holistic customer experience across touch points, primarily focused on the Omnipod product experience. This may include a variety of customer touchpoints- OOBE, web, mobile, product, integrations, other wearables, and including how it may integrate with the Global Customer Experience.
- Contribute to corporate UX design language development, standards and frameworks as our brand evolves.
- Evangelize the role of UX design across the company.
Requirements
- Bachelor's degree or Master’s (Psychology, Computer Science, HCI, Industrial Engineering, Interaction Design, Design, Human Factors or equivalent) required
- 1-3 years of relevant experience in UX and product design, ideally with a focus on developing and implementing customer centric products, with multiple touchpoints (Product, mobile, web) globally
- Advanced knowledge in Industry standard UX/Dev tools- Invision/Balsamic/Azure, Zeplin, Creative Cloud, Framer, Sketch, HTML, CSS, JavaScript, etc.
- Fluent in usability standards and design heuristics and responsive design techniques.
- Advanced knowledge of Android and iOS UI guidelines and platforms
- Strong portfolio required with strong storytelling and presentation skills
- 1-3 years of experience working in an agile development environment with tools such as JIRA, Confluence, Helix, Aha!
- Ability to collaborate cross functionally, specifically in areas of product development working closely with clinical partners such as Human Factors
- Experience and demonstrated success in execution of mobile applications UX in either consumer or medical devices.
- Preference for experience working on medical devices or consumer wearables
- Working knowledge of User Research tools and methodologies and ability to work with researchers to drive research goals and objectives to drive user centered design approach
- Experience working effectively with cross-functional teams on high-visibility initiatives in a distributed environment-Boston, San Diego and Tijuana
- Intellectual curiosity, including the willingness to dig in and learn more about things.
- Ability to prototype when necessary preferred
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO)
- And additional employee wellness programs
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