Principal Product Designer on Perk's Core AI team shaping trustworthy AI integration. Partnering with multiple teams to enhance user experiences.
About the role
- Staff UX Designer leading innovative design initiatives for Insulet's mobile app suite. Collaborating with cross-functional teams to enhance user experiences for people with diabetes.
Responsibilities
- Lead tactical and innovation UX initiatives within an agile environment on mobile applications-Android and iOS or complex web and e-commerce applications. This includes working with Marketing, Technical Product Marketing and Systems teams to support requirements definition as it relates to UX to create a cohesive user experience across the apps space and web interfaces.
- Lead programs with minimal supervision from management, will lead others in program responsibilities, may mentor junior staff on programs and career wise.
- Defining safe, effective and delightful user experiences for mobile experiences using industry standard tools such as Creative Cloud, XD, Sketch, Abstract, Figma, Overflow/Invision/Azure, etc. Delivery of said UX work with a variety of tools in an agile development environment- wireframes, asset delivery, GUI specifications, etc.
- Work in a fast-paced agile development team, who are located in - Boston, San Diego and Tijuana using Webex, Zoom, Miro, JIRA, Confluence, Aha! And other agile and collaboration tools.
- Lead UX discussions with key technical integration partners. Understand their requirements, APIs and lead UX requirements including branding discussions.
- Work with User Research and Human Factors team to iteratively test early concepts and apply user centered design best practices to our work. Proactively engage with research to drive testing of your concepts.
- Lead and successfully communicate design concepts and user experience vision in a compelling and positive manner (with whiteboard sketches, storyboards, prototypes, wireframes or interactive presentations) to all levels of the company-from tactical agile software teams to executive leadership and to our customers.
- Collaborate heavily with Clinical and Human Factors to ensure our designs are safe and effective and meet FDA guidelines for a medical device experience but hold a high bar on how we can delight the user as well.
- Drive innovation initiatives related to UX process, tools or our overall design language and experiences.
- Lead multifunctional teams to help define world class user experiences and a holistic customer experience across touch points, primarily focused on the Omnipod product experience. This may include a variety of customer touchpoints- OOBE, web, mobile, product, integrations, other wearables, and including how it may integrate with the Global Customer Experience.
- Lead corporate UX design language development, standards and frameworks as our brand evolves.
- Mentor junior staff in all aspects of UX work. Invest in and support fellow UXers in their growth and development.
- Evangelize the role of UX design across the company.
Requirements
- Bachelor's degree or Master’s (Psychology, Computer Science, HCI, Industrial Engineering, Interaction Design, Design, Human Factors or equivalent) required
- 7-12 years of relevant experience in UX and product design, ideally with a focus on developing and implementing customer centric products, with multiple touchpoints (Product, mobile, web) globally
- Expert knowledge in Industry standard UX/Dev tools- Invision/Balsamic/Azure, Zeplin, Creative Cloud, Framer, Sketch, HTML, CSS, JavaScript, etc
- Fluent in usability standards and design heuristics and responsive design techniques.
- Expert knowledge of Android and iOS UI guidelines and web/responsive platforms
- Strong portfolio required with strong storytelling and presentation skills
- At least 5 years of experience working in an agile development environment with tools such as JIRA & Confluence, experience in SAFe agile preferred
- Ability to collaborate cross functionally, specifically in areas of product development working closely with clinical partners such as Human Factors, Regulatory, Compliance as well as Legal.
- Strong technical hardware and software knowledge a plus
- Experience and demonstrated success in execution of mobile applications UX in either consumer or medical devices. Preference for experience working on medical devices or consumer wearables
- Working knowledge of User Research tools and methodologies and ability to work with researchers to drive research goals and objectives to drive user centered design approach
- Experience working effectively with cross-functional teams on high-visibility initiatives in a distributed environment
- Intellectual curiosity, including the willingness to dig in and learn more about things
- Ability to prototype when necessary preferred
- Thorough knowledge of the diabetes disease state preferred
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO)
- And additional employee wellness programs
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