Data-driven Operations Engineer at Octopus Energy Germany, optimizing processes using data insights. Collaborate with teams for sustainable energy solutions.
Responsibilities
You support our operations teams in making data-driven decisions — from analyzing specific challenges to deriving effective actions.
You accompany the implementation of process optimizations and ensure improvements have a sustainable impact.
You develop and maintain all relevant data pipelines for the operations area — including automated reports, stable data flows for customer service, and lightweight, pragmatic tools that help teams in their day-to-day work.
You ensure our data is reliable, usable, and always up to date.
You analyze our operational processes end-to-end and identify opportunities to increase efficiency and improve quality.
Your insights feed directly into strategic decision-making and help maintain our high service quality over the long term.
You contribute to international initiatives to harmonize our data and measurement frameworks and bring your expertise to global projects.
Your analyses of customer behavior, process performance, and trends provide an important basis for management decisions.
Requirements
Completed degree in business, natural or engineering sciences, data science, or a comparable analytical-technical qualification.
Strong skills in Python and SQL, and experience with modern data modeling tools such as dbt.
You are comfortable working with large datasets and know how to structure, model, and turn them into insights.
Ideally, you have initial experience in customer service or other operations environments — you understand what customer contact, workload, and process reality feel like.
You don’t wait for tasks to be assigned — you proactively identify relevant levers to drive our operations forward with data.
You work in a structured, independent manner and enjoy diving into complex contexts.
You can explain technical topics clearly and enjoy collaborating with colleagues from diverse teams.
Fluent German and English, both written and spoken.
Benefits
Discounts & Financial Benefits:
Stock options from Octopus Energy Group Ltd.
Discounted rates for our electricity and gas tariffs
Monthly public transport allowance
Monthly lunch allowance
Discounted bike leasing
Company pension scheme
Family:
Advice and childcare support via HeyNanny
Monthly childcare allowance
Parental pay top-up: we top up your parental pay for 3 months to help you enjoy parental leave more comfortably
Sports & Health:
Contributions to fitness offers via Wellpass
Support for your mental wellbeing with our partner Open Up
Learning & Development:
Attractive training and career development opportunities
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