EH
Elevance HealthSenior Portfolio Manager
Portfolio Manager Senior overseeing complex project portfolios, ensuring alignment with budget objectives and operational goals at Elevance Health.
About the role
- Be on the ground with our 3PL partners to understand real-time challenges and workflows.
- Observe loading, routing, and site activities to validate processes and identify improvement opportunities.
- Troubleshoot issues as they arise and act as the point of escalation for urgent service failures.
- Lead root-cause investigations on missed slots, delivery failures, damages, and system issues.
- Work with drivers, planners, and warehouse teams to unblock issues quickly and prevent repeat failures.
- Ensure day-to-day execution consistently meets agreed SLAs and service standards.
- Manage the performance framework for all 3PL partners, including MBRs/QBRs, KPI reviews, and SLA governance.
- Drive accountability and continuous improvement through clear action tracking and follow-up.
- Lead open-book cost and performance reviews with Procurement and Finance.
- Track and deliver cost-to-serve improvements across all 3PL activities (inbound, storage, fulfilment, outbound).
- Support contract reviews, commercial escalations, and supplier negotiations.
- Collaborate on strategic projects such as route optimisation, utilisation, network design, and storage efficiency.
- Develop risk and capacity plans to ensure operational resilience and scalability.
- Build and maintain reporting tools that enhance visibility of OTIF, SLA compliance, cost, and sustainability metrics.
- Translate data into actionable insights and share across the wider supply-chain team.
- Coordinate cross-functional input (Ops, Finance, Procurement, CI, Planning) into performance reviews and projects.
- Support continuous improvement initiatives that enhance service quality and operational efficiency.
- Promote a culture of partnership, transparency, and innovation across all logistics providers.
Requirements
- Demonstrated experience managing 3PL or carrier relationships end-to-end across multiple service areas.
- Proven track record in performance management, cost optimisation, and continuous improvement.
- Strong commercial and analytical skills — confident using data to drive decisions.
- Experience working cross-functionally with Finance, Procurement, and Operations.
- Excellent communication and stakeholder-engagement skills.
- Comfortable operating at all levels — from warehouse floor to leadership presentations.
- Familiarity with logistics systems, reporting tools (Excel, Power BI), and collaboration platforms (Slack, SharePoint).
- Strong understanding of open-book principles, SLA design, and continuous improvement.
- Excited by fast-paced growth, complex problem-solving, and creating structure within scale-up environments.
Benefits
- 💰 Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
- 🎉 Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
- 🎁 Visit our UK perks hub - Octopus Employee Benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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