About the role

  • Engagement Manager responsible for delivery of projects at Objective. Building customer relationships and managing project governance for cloud-based solutions.

Responsibilities

  • Deliver projects in line with Objective’s methodology, applying strong governance and controls to ensure successful, low-risk outcomes.
  • Build trusted, long-term relationships with customers, driving value and ensuring sites become strong advocates of Objective’s solutions.
  • Ensure delivery on time, within budget, and to quality standards through disciplined execution and adherence to approval frameworks.
  • Act as the primary escalation point, managing senior stakeholders and aligning customer and delivery teams.
  • Identify, manage, and mitigate risks proactively. Maintains risk registers and escalates where required to protect project success and reputation.
  • Lead governance forums, secures approvals, manages escalations, and provides regular updates on progress, risks, and financial performance.
  • Lead project teams and governance groups, setting direction, priorities, and ensuring effective delivery.
  • Drive continuous improvement through knowledge sharing, mentoring, and development of best practices, tools, and reusable assets.
  • Support business growth through proposals, shaping delivery approaches, estimating scope, and contributing to commercial strategy.
  • Maintain a personal billable utilisation target aligned with Regional Services Director expectations.

Requirements

  • Strong experience in project and program management, with deep expertise in governance, delivery frameworks, and implementation methodologies.
  • Proven ability to manage timelines, resources, and budgets across multiple projects.
  • Solid understanding of the software development lifecycle, system architectures, and emerging technologies, with awareness of industry trends.
  • Strong commercial acumen, with sound knowledge of governance, risk mitigation, project financials, and pricing.
  • Proven ability to build and maintain trusted customer relationships, effectively manage escalations, and identify opportunities to drive growth and value.

Benefits

  • If you do not tick every box, do not let that stop you. We value potential, learning agility, and diverse perspectives just as much as experience, and we encourage you to apply.
  • We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by applicable laws in the regions where we operate.
  • To ensure a positive experience, please inform our Talent Team of any adjustments or accommodations you may require during the recruitment process, so we can support you effectively.

Job title

Engagement Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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