Crisis RN Manager providing administrative and clinical supervision to nursing staff at the Resource and Crisis Center. Overseeing hiring, training, and ensuring quality patient care within crisis services.
Responsibilities
Provides administrative and clinical supervision to all nursing staff and mental health technicians
Oversees hiring, training, and performance evaluations
Participates in on-call crisis responses
Supports quality assurance and interdepartmental collaboration
Provides professional nursing care including assessment, care and treatment of clients
Leads quality improvement initiatives, including incident reviews and corrective actions
Develops and manages staff schedules to ensure 24/7 coverage and continuity of care within the units and crisis services
Requirements
Bachelor's degree in nursing (BSN) required; master's degree preferred
Minimum five years of leadership experience working in a human service, crisis or medical environment
Minimum of five years of psychiatric nursing experience
Experience in working with electronic health records
Experience in customer service
Experience in crisis de-escalation
Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities
Experience working with children with serious emotional disturbance
Strong organizational skills
Clinical knowledge of mental health and suicide prevention
Knowledge of HIPAA, Microsoft 365, Mental Health Code, and Regulatory compliance
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