Hybrid Lead, Digital Strategic Initiatives – Temporary

at The New York Public Library

• Job title: Lead, Digital Strategic Initiatives – Temporary
• Job type: Full Time
• Experience level: Senior
• Salary: $120,000 - $140,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Lead digital strategic initiatives at NYPL, enhancing operations and managing risks among teams. Collaborate with stakeholders and support the Digital Leadership Team in executing high-impact projects.

Responsibilities

• Reporting to the Chief of Staff of the Digital Department, the Digital Strategic Initiatives Lead will play a pivotal role in supporting operations and driving high-impact strategic initiatives across the entire Digital team.
• This position acts as a critical enabler, helping the Digital Leadership Team (DLT) maintain organizational alignment, quickly innovate, and efficiently manage risk.
• This role will help support a variety of initiatives, including preparing for board and trustee meetings, orchestrating leadership and team off-sites, and defining our overall approach to risk management.
• Prepare and finalize all memos and presentations for Digital board meetings
• Champion employee experience through supporting and structuring Town Halls, All Hands meetings, and targeted internal cultural initiatives.
• Define and establish a clear, department-wide risk management framework, including procedures for coordinating with Legal to proactively identify and mitigate systemic risks.
• Develop clear practices and procedures to help drive risk awareness and understanding across the broader Digital Department.
• Instruct and coach staff on creating high-level documentation and effectively communicating complex content and narratives through memos and presentations to senior leadership audiences.
• Streamline and optimize key processes and practices to ensure a seamless employee experience, including developing scalable onboarding and interviewing procedures in partnership with the Chief of Staff and HR.

Requirements

• Bachelor’s degree required
• Formalized training in Design Thinking or complex program/portfolio management is highly desirable.
• 7+ years of experience, 3+ years of experience developing and presenting materials to senior-level executives.
• Experience working in strategy or management consulting, strategic operations or program management roles, ideally with technology companies, digital product teams, or software development organizations.
• Direct experience using Generative AI tools and a solid understanding of the GenAI industry landscape, trends, and key ethical considerations.
• Demonstrated familiarity with the full lifecycle of digital product development (e.g., discovery, engineering, and deployment), and the ability to understand complex, technical problem spaces.
• Demonstrated ability to operate effectively in unstructured space — driving innovation and defining structure where processes are still evolving.
• Demonstrated experience in executive communications and preparing materials for Board, Trustee or Chief - level audiences
• Familiarity with compliance, governance, or risk management frameworks.
• Proven ability to derive insights from complex, ambiguous, or technical problem spaces and evangelize actionable product and operational recommendations.
• Strong stakeholder management experience, including effectively influencing and collaborating with product, engineering, design, legal, and project management teams.
• Proven ability to design and facilitate effective strategy sessions or offsites
• Experience in human centered design or design thinking is a plus.

Benefits

• Be **Helpful** to patrons and colleagues
• Be **Resourceful** in solving problems
• Be **Curious** in all aspects of your work
• Be **Welcoming** and **Inclusive**
• Office Environment
• This is an hybrid role; requires onsite work in NYC 3 days a week
• Some light lifting/moving may be required
• This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.