Branch Manager overseeing all branch activities at Farmers and Merchants Bank. Responsible for operations, customer service, sales, and achieving profitability goals.
Responsibilities
Manages and oversees all branch activities, including branch operations, customer service, sales, and regulatory compliance.
Responsible for achieving sales, budget, and profitability goals.
Ensures that the customer experience is consistent with the Bank’s values and objectives, using available resources and technologies to optimize the customer experience.
Develops, implements, and oversees an annual branch marketing/action plan to include specific goals and strategies to maximize revenue.
Proactively leads, mentors, and coaches employees to identify opportunities for cross-sell, retention of accounts, and the acquisition of new deposit relationships.
Participates in the needs-based selling of bank products and services.
Ensures client retention and relationship expansion through branch cross selling activities.
Manages the branch customer portfolio for optimum performance.
Participates in events that demonstrate support for the community and increases business opportunities for the Bank.
Trains and coaches employees in the area of client service, sales, regulatory requirements, bank products, and bank policies and procedures to ensure compliance with federal and state laws and regulations.
Promotes employees through training, cross-training, coaching and career planning.
Oversees and administers all human resources issues at the branch.
Monitors compliance with bank safety rules and applicable safety and health standards established by federal, state, or local laws and regulations.
Requirements
Bachelor’s Degree or equivalent work experience required
Branch Managers should have a minimum of 3-5+ years’ experience managing branch employees and/or managing sales or operations of the branch.
Preferred candidate must have 24 to 36 months of new account and sales experience.
Ability to travel to various bank and/or client locations as needed
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