About the role

  • AR Business Analyst supporting payment processing and financial analysis at Nutrien. Collaborating with internal teams to enhance operational effectiveness and improve cash processing standards.

Responsibilities

  • Serve as a key partner to internal stakeholders by providing timely, accurate, and efficient support in the cash tendering space
  • Partner with the Accounts Receivable operations teams to identify payment processing improvements, control gaps, and governance needs across multiple business units
  • Build collaborative relationships with project teams and key stakeholders to ensure alignment and effective issue resolution
  • Perform root cause analysis on recurring payment exceptions (e.g., unapplied cash, lockbox variances, returned payments) and provide recommendations for automation or process enhancements
  • Conduct cross‑ERP and cross‑functional assessments to identify opportunities for payment standardization and simplification
  • Create and maintain business process documentation, workflow diagrams, and testing materials specific to payment processing activities
  • Support the design and execution of payment‑related testing—planning, performing, monitoring, and enhancing test procedures as needed
  • Analyze payment workflows to gather requirements and identify system or process improvements that reduce manual effort and enhance data accuracy
  • Collaborate closely with business stakeholders, project leads, and technical teams to clarify requirements and ensure consistency across systems and processes
  • Provide ongoing support to leadership and operational teams regarding payment processing standards, exceptions, and recommended solutions.

Requirements

  • Bachelor’s degree in Accounting, Finance, or a related discipline
  • 3+ years’ experience in payment processing, accounts receivable, business analysis, or a similar financial operations role
  • Strong attention to detail and accuracy
  • Self‑motivated with the ability to prioritize tasks and manage competing deadlines
  • Collaborative mindset, thriving in a team‑based environment
  • Excellent analytical and problem‑solving skills with the ability to troubleshoot payment issues
  • Ability to understand business concepts and translate them into effective operational processes
  • Ownership mentality with a focus on advocating for improved technical or process solutions
  • Strong communication skills with the ability to present insights and recommendations clearly to cross‑functional partners and leadership
  • Experience with Microsoft Visio preferred
  • Experience with PeopleSoft, OnBase, HighRadius, and/or SAP S/4HANA is an asset.

Benefits

  • Comprehensive medical, dental, vision coverage
  • Life insurance
  • Disability coverage for positions working more than 30 hours per week
  • Retirement program with generous matching employer contributions
  • Paid vacation, sick days, and holidays
  • Paid personal and maternity/parental leaves
  • Employee and Family Assistance Program
  • Participation in annual incentive plan

Job title

Business Analyst, OTC Process Owner

Job type

Experience level

Mid levelSenior

Salary

$59,300 - $101,700 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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