Hybrid Operations Business Analyst

at FARFETCH

• Job title: Operations Business Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Porto, Portugal

About the role

• Analyst delivering strategic insights for Operations at Luxclusif, focusing on cost efficiency and business analysis. Working on data-driven projects across logistics and supply chain operations.

Responsibilities

• Analyse and manage cost-related initiatives, aiming to improve our efficiency while reducing overall Operational costs.
• Ownership for all cost-related reports and forecasting for the Operations team, ensuring visibility forward and strategic alignment with cost efficiency at the center of our sustainable growth.
• Proactively identify cost drivers, risks, and improvement opportunities across warehouses, logistics, and production.
• Work closely with our FP & A team, ensuring the the Semi-Variable Costs report accuracy
• Ability to pull data from numerous databases and develop performance metrics (using Excel, Access, SQL, AI and/or other data management systems) and to perform ad hoc reporting and analysis to be shared and reviewed within the Team
• Advance the data landscape being proficient with Data Analysis softwares (such as Power BI) and AI tools
• Develop business cases to assess the expected impact of potential projects to inform the project prioritisation process
• Create reports and dashboards to monitor key performance indicators (KPIs) and the performance of the relevant outputs
• Work closely with the Supply Chain team to provide continuous strategic guidance and direction on business analysis and analytical ways of working

Requirements

• You bring at least 3 years experience in a relevant field such as, Data Analytics, Logistics & Operations analysis, Industrial Engineering
• Strong critical thinking skills, with experience of leveraging data and insights to create reports and business cases.
• You easily translate stakeholder needs into technical requirements to optimize business performance.
• You take things further than a Data Analyst, using data evidence to build strategy for the team
• Have the ability to pull data from numerous databases and develop performance metrics (using Excel, Access, SQL, AI and/or other data management systems) and to perform ad hoc reporting and analysis
• Advance the data landscape and are proficient with Data Analysis softwares (such as Power BI) and AI tools
• Strong interpersonal skills, including confidence working with senior stakeholders and mediating discussions with assertiveness
• Structured, organised, and detail-oriented, with strong follow-through.
• Adaptable, flexible, and collaborative, with a “can-do” attitude; thrives in fast-paced environments and works confidently autonomously
• Proficient in English, both written and spoken, with excellent communication skills.

Benefits

• Health insurance for the whole family, flexible working environment and well-being support and tools
• Extra days off, sabbatical program and days for you to give back for the community
• Training opportunities and free access to Udemy
• Flexible benefits program