About the role

  • AR Business Analyst at Nutrien working on enhancing payment processing and operational efficiencies. Collaborating with stakeholders to streamline cash tendering and resolve payment issues.

Responsibilities

  • Serve as a key partner to internal stakeholders by providing timely, accurate, and efficient support in the cash tendering space.
  • Partner with the Accounts Receivable operations teams to identify payment processing improvements, control gaps, and governance needs across multiple business units.
  • Build collaborative relationships with project teams and key stakeholders to ensure alignment and effective issue resolution.
  • Perform root cause analysis on recurring payment exceptions (e.g., unapplied cash, lockbox variances, returned payments) and provide recommendations for automation or process enhancements.
  • Conduct cross‑ERP and cross‑functional assessments to identify opportunities for payment standardization and simplification.
  • Create and maintain business process documentation, workflow diagrams, and testing materials specific to payment processing activities.
  • Support the design and execution of payment‑related testing—planning, performing, monitoring, and enhancing test procedures as needed.
  • Analyze payment workflows to gather requirements and identify system or process improvements that reduce manual effort and enhance data accuracy.
  • Collaborate closely with business stakeholders, project leads, and technical teams to clarify requirements and ensure consistency across systems and processes.
  • Provide ongoing support to leadership and operational teams regarding payment processing standards, exceptions, and recommended solutions.

Requirements

  • Bachelor’s degree in Accounting, Finance, or a related discipline.
  • 3+ years’ experience in payment processing, accounts receivable, business analysis, or a similar financial operations role.
  • Strong attention to detail and accuracy.
  • Self‑motivated with the ability to prioritize tasks and manage competing deadlines.
  • Collaborative mindset, thriving in a team‑based environment.
  • Excellent analytical and problem‑solving skills with the ability to troubleshoot payment issues.
  • Ability to understand business concepts and translate them into effective operational processes.
  • Ownership mentality with a focus on advocating for improved technical or process solutions.
  • Strong communication skills with the ability to present insights and recommendations clearly to cross‑functional partners and leadership.
  • Experience with Microsoft Visio preferred.
  • Experience with PeopleSoft, OnBase, HighRadius, and/or SAP S/4HANA is an asset.

Benefits

  • Nutrien is an equal opportunity employer.
  • We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
  • Background check and substance test may be required.

Job title

Business Analyst, OTC Process Owner

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job