Sênior Infrastructure Analyst overseeing critical IT environments both in cloud and on-premises. Working with multicloud setups and ensuring high availability of services.
Responsibilities
Manage, monitor, and evolve customers' critical environments in both cloud and on-premises infrastructure;
Work within multicloud ecosystems, leveraging major market providers (AWS, OCI, GCP, among others);
Administer Windows and Linux servers with emphasis on availability, automation, hardening, and advanced troubleshooting;
Maintain and improve network environments, including firewalls, VPNs, load balancers, routing, and hybrid connectivity;
Implement and maintain high-availability architectures, disaster recovery, backup, and business continuity solutions;
Participate in migration, modernization, and multicloud standardization projects;
Produce technical documentation, procedures, and architecture diagrams;
Manage critical incidents, lead root cause analyses (RCA), and propose continuous improvement actions;
Collaborate with internal security, development, and operations teams to ensure compliance and best practices.
Requirements
Minimum of 8 years of proven experience in IT infrastructure, working with Cloud and On-Premises environments;
Strong experience with multicloud using AWS, Azure, and/or GCP;
Expertise in virtualization (VMware, Hyper-V, Proxmox, etc.);
Proficiency in networking (TCP/IP, DNS, VLANs, firewalls, VPNs, routing);
Strong experience with Windows Server and Linux (administration, automation, and troubleshooting);
Experience with monitoring tools (Zabbix, Prometheus, Grafana, CloudWatch, etc.);
Knowledge of automation / Infrastructure as Code (Terraform, Ansible, etc.);
Experience with backup solutions, storage, high availability, and critical environments;
Ability to perform under pressure during complex incidents;
Strong client relationship skills: understand customer needs and expectations and provide high-quality service;
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