Customer Success Manager for Procurement SaaS solutions, ensuring successful outcomes for public sector clients. Collaborating with cross - functional teams and building relationships with key stakeholders.
About the role
- Sourcing Manager handling supplier negotiations and clinical development projects in Medical Affairs across several regions. Leading contract framework execution and project management in a diverse work environment.
Responsibilities
- Responsible for multiple categories in one country OR one cross divisional category in one country
- Lead the delivery of individual projects defined as part of the Annual Category Plan
- Focus on project delivery with activities including requirements gathering, market analysis, qualifying and selecting suppliers
- Negotiate with existing and new suppliers for new requests and scope changes
- Act as the primary vendor contact for scope, assumptions, pricing, and payment terms
- Negotiate, develop, and execute contract frameworks with key suppliers
- Collaborate with legal, finance, and QA to ensure agreements are commercially advantageous
- Drive ESP selection based on category strategy, value-added services, and cost optimisation
Requirements
- Bachelor’s degree in Life Sciences or Pharmaceutical Sciences (Master’s or MBA preferred)
- Minimum 5 years’ experience in Clinical Development, including trial budget management
- At least 5 years in Outsourcing within Pharma or CRO industry
- Strong understanding of clinical development processes and trial management
- Excellent negotiation, influencing, and stakeholder management skills
- Solid knowledge of contractual legal terms, CRO marketplace, and financial aspects of clinical trial contracts
- Proficiency in project management, problem-solving, and clear communication across global, matrix environments
Benefits
- Commitment to Diversity and Inclusion
- Accessibility and accommodation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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