Incident Management Analyst supporting IT incident response and coordination for global IT services in fast - paced environments. Collaborating with technical teams and stakeholders for efficient incident management.
About the role
- Senior Business Analyst managing HR systems integrations and data conversions for 70,000 state employees. Requires strong technical HRIS knowledge and extensive Workday experience.
Responsibilities
- Review and resolve data conversion and integration issues to document root cause(s) and successfully populate accurate data into Workday
- Provide technical support in the maintenance or enhancements of systems
- Provide tier-two user support
- Serve as a liaison between assigned business units and the technical team to provide technical support
Requirements
- Four years’ experience implementing and/or administering HRIS
- Direct experience in large-scale data conversions
- Strong data analysis skills
- Demonstrated success in implementing complex HRIS integrations
- Extensive experience managing and optimizing large-scale Workday environments
- Advanced knowledge in MS Excel, SQL, and/or data analysis tools
- Effective written and verbal communication skills
- Ability to present and document high quality, detailed deliverables
Benefits
- General system support skills
- Project business analysis support for HR systems integrations
- Data conversion
- Benefits administration
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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