Product Designer Lead at Nova Escola designing AI-based conversational products. Leading user-centered design and research to enhance educational experiences for teachers in Brazil.
Responsibilities
Lead end-to-end design of AI-driven conversational experiences
Conduct regular qualitative research with teachers
Identify user behavior patterns
Map critical gaps between what the AI does, what the teacher needs, and what the teacher believes it does
Analyze usage data with an empathetic lens
Define success criteria centered on comprehension, trust, and problem resolution
Synthesize insights and communicate learnings to inform design strategy
Translate product strategy and AI capabilities into user journeys and workflows
Create rapid, functional prototypes
Validate iteratively with teachers
Design AI-specific experiences
Specify and document use cases, scenarios, and expected behaviors
Collaborate with product, engineering, and pedagogical teams
Monitor post-launch outcomes
Model daily AI usage within design processes
Structure processes and workflows that incorporate AI
Teach and develop the design team
Manage the product design team with continuous feedback
Requirements
Experience in product design delivering digital products (web, mobile, or conversational experiences)
Experience with service design
Strong fluency in user research and prototyping
Experience with prompt-based prototyping tools
Proven experience in team leadership and process management
Strong portfolio demonstrating user-centered thinking and high-quality execution
Experience working with Product Managers to define success metrics, KPIs, and in data analysis
Ability to learn new technologies and processes quickly
Experience adopting AI in daily design work
Benefits
CLT employment (Brazilian labor contract) with flexible hours (40 hours/week)
100% remote
Profit-sharing
Meal allowance of R$39.71 per working day on the Flash card
Monthly home office allowance
Childcare assistance for children up to 7 years old
Amil health plan (private-room coverage) with 50% contribution for dependents
Wellhub (Gympass) access to gyms, meditation and wellness apps
Extended maternity and paternity leave
Financial support for courses and training
Development program for Black professionals
Discounts at English schools
Participation in internal events and learning tracks
Affinity groups for Black people (Afroaners), LGBTQIAPN+ people (POC Escola), and people with caregiving responsibilities (Caregivers Network)
Meetings, discussion circles, and literacy initiatives promoted by the diversity committee
A safe and welcoming environment for exchange and collaborative work
Birthday day off
Year-end collective break (10 days guaranteed)
Job title
Product Designer Lead – Preference for Black Candidates
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