Onsite Retail Operations Team Member

Posted 1 hour ago

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About the role

  • Sales Associate ensuring proper and efficient operation at the station in Greenfield, MA. Focused on customer service, safety, and reporting during shifts.

Responsibilities

  • Must be able to work a flexible schedule as needed
  • Communicate verbally and in writing with various management on store operations in a very quick timeline especially any changes or items that may adversely affect the store’s operations
  • Must be able to interact with customers in a friendly, professional manner
  • Prepare a shift report at the end of the shift as per company guidelines
  • Provide the best customer experience to every customer
  • Greet every customer with a smile and sincere greeting
  • Suggest possible purchases to the customers and promote specials
  • Assume full responsibility for the execution of our customer service program at the site level
  • Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers
  • Assure all environmental and hazardous material regulations are strictly enforced
  • Maintain safety and security of the store and document any accidents or incidents that occur
  • Manage the maintenance of the customer environment inside and around the perimeter of the store
  • Operate all assigned equipment safely and efficiently support implementation of our Safety and Health program
  • Promptly Report workplace accidents, injuries, incidents, or illnesses
  • Complete the new employee safety orientation procedure

Requirements

  • Must be 18 years of age or older
  • Read, understand, and write the English language at the eighth-grade level
  • Perform arithmetic calculations at the eighth-grade level in order to be able to make change, complete shift reports, and account for a variety of products during vendor check-in
  • Having the ability to validating Identification prior to selling tobacco and/ or alcohol (as per required under regulations)
  • Can lift up to 30 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques
  • Ability to remain calm and respond according to policies and procedures in any form of emergencies
  • Tolerate exposure to gasoline fumes and cleaning products; Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store)
  • Perform general housekeeping duties as needed

Benefits

  • Nouria Energy is an equal opportunity employer
  • We celebrate diversity and are committed to creating an inclusive environment for all employees

Job title

Retail Operations Team Member

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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