About the role

Chief of Staff driving US expansion for innovative restaurant management startup Nory. Collaborating with the CEO on strategic operations and market entry to enhance profitability and efficiency.

Responsibilities

Lead the US market entry from the ground up: design GTM strategy, define hiring needs, set up operations and regulatory structures, and ensure the P&L model is clear and achievable.
Take ownership of execution: translate strategy into action plans, keep the “trains running on time”, and ensure accountability across teams.
Work across functions as an integrator (Product, Sales, Marketing, Finance, People), driving alignment, prioritisation, and delivery of key projects.
Establish operational discipline: build scalable processes (reporting, OKRs, dashboards) to keep us focused and fast as we scale.
Provide financial oversight: own budgets and forecasts at a US market level, and ensure decision-making is data-driven in partnership with Finance.
Support on CEO priorities: from investor relations and board prep, to special projects, partnerships, and external communications.
Shape the US team: support hiring, onboarding, and organisational design to ensure early US hires succeed.
Be a cultural amplifier: bring energy, charisma, and people-first leadership that others want to rally around.

Proven operator: 6+ years in senior operations, GM, or strategy & ops roles at scaling startups (ideally Series A–C).
Market entry experience: you’ve led the launch of new geographies, ideally the US, and know what it takes to go from nothing to traction.
Independent ownership: you take ambiguous goals and run with them end-to-end, creating clarity and momentum without waiting for direction.
Strong financial acumen: comfortable with budgets, P&Ls, and forecasts — you can use numbers to drive decisions and spot risks early.
Project management at scale: you’ve delivered complex, multi-month, cross-functional projects under pressure.
Startup mindset: you’re scrappy, pragmatic, and biased to action — always seeking quick impact while thinking about long-term scalability.
Excellent Communication and stakeholder management: you’re a clear, concise communicator who can distil complexity and influence at every level. You’re charismatic, people gravitate to you, and you create momentum in new and unstructured environments.
Nice to have: Experience with fundraising, investor relations, or board preparation
Prior exposure to scaling from ~50–200 headcount
Some people management experience

Meaningful equity with standard 4-year vesting and 1-year cliff – at Nory everyone is an owner!
401k with company match up to 4%
20 days paid time off, plus public holidays
Private health, dental, and vision insurance with 100% employee cover and 50% dependent cover
12 weeks paid parental leave for birthing parent, 4 weeks of paid leave for non-birthing parent and baby loss support
$1,000 annual personal development budget + quarterly book budget
$250 home office workspace budget
Regular travel to London or Dublin, or for team offsites (we’re heading to Lisbon in October)