BPO Coordinator overseeing legal operations and client relations while optimizing workflows and team performance. Leading implementation of legal technologies and ensuring deadline compliance.
About the role
- Intern supporting the Innovation team in researching AI tools and legal technologies at a global law firm. Gaining hands-on experience in legal innovation and AI applications.
Responsibilities
- Conduct research on emerging legal technology and AI tools (e.g., generative AI)
- Assist with evaluation and pilot support for new innovation initiatives, including testing workflows and documenting findings
- Support development of internal materials such as playbooks, process documentation, training guides, and executive summaries
- Analyze market trends, vendor offerings, and competitor activity in legal innovation and AI
- Help gather feedback from attorneys and business professionals and synthesize insights into actionable recommendations
- Collaborate with Innovation team members on special projects and client-facing initiatives
Requirements
- Currently pursuing or recently completed an undergraduate or graduate degree (law, business, computer science, data science, information systems, or related field)
- Demonstrated interest in legal innovation, AI, and technology-enabled service delivery
- Excellent research, writing, and analytical skills
- Comfortable learning new tools and technologies; prior exposure to AI or legal tech is a plus
- Strong attention to detail and ability to manage multiple priorities
- Professional, collaborative, and curious mindset
- Good judgment and accountability for delivering excellent service
- Proficient in Microsoft Office Suite; prior exposure to coding languages and additional tools is a plus
Benefits
- Access to three medical plans
- Dental insurance
- Vision insurance
- Life and disability insurance
- Health savings and flexible spending accounts
- 401(k) savings plan
- Profit-sharing plans if eligible
- Competitive paid time off plan with a minimum of 20 days off
- Generous paid parental leave benefit of a minimum of 14 weeks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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