Presales IT System Engineer role assisting the sales team in customer requirements. Collaborating closely with engineering to develop tailored IT solutions for clients.
About the role
- Software Systems Engineer collaborating with customers and teams to define specifications and improve software functionality. Involves engineering drawings, assessment of system functionality, and documentation.
Responsibilities
- Assists customers with identifying their technical specifications and determine what documentation is required to incorporate the organization's products into customer applications.
- Prepares engineering drawings, production specifications and schedules, and contract modifications to ensure that customers' technical requirements are met.
- Develops application notes that clearly describe how the organization's products should be used in the customers' target application.
- Develops test applications used for testing modules, including customer-specific components.
- Analyze and assess software system functionality and architecture, and at times develop prototypes and participate in every aspect of software development, including user needs and requirements gathering, documentation, design, programming, quality control, release engineering, and software sustaining.
- Create and document the system architecture using proven methods.
- Provide constructive feedback to peers to improve the team and processes.
- The SSE supports story definition, providing the clarifications necessary to assist the team with their story estimates and sequencing.
Requirements
- Requires degree in Computer Science or Engineering plus 5+ years of relevant experience.
- Experience working with C++.
- Professional working proficiency in English is required, including reading, writing, speaking, and listening.
- Knowledge and experience in Agile development.
- Proven work experience in installing, configuring, and troubleshooting software/hardware systems.
- Familiarity with UML and/or other systems modeling capabilities
- Customer support experience, on-site customer support experienced preferred
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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