Customer Project Manager responsible for managing customer projects and stakeholder relationships. Ensures successful project delivery within scope, budget, and quality standards.
Responsibilities
Manage medium to high complexity customer projects/programs, ensuring delivery within scope, time, cost, and quality targets
Act as the main customer interface, handling communication, complaints, changes, and relationship management.
Align project execution with Nokia Mode of Operation, Business Groups/ Business Units guidelines, and PM@Nokia methodology.
Lead planning, change control, and execution across cost, scope, schedule, and quality (CSSQ).
Oversee financials, forecasts, profitability, and ensures accurate project data and reporting.
Participate in pre-sales, defines delivery approaches, and manages transitions from Sell to Execute and Delivery to Care.
Customize operational processes as needed and ensures contract management is executed.
Requirements
Minimum of 5 years of Project Management experience in the Telecom Services sector
Bachelor’s degree in Engineering, Computer Science, or a related discipline
Fluency in English and Spanish is mandatory- Portuguese is a plus
PMI PMP certification or an equivalent Project Management certification
Advanced skills in MS Office and MS Project
Customer-centric approach with outstanding communication skills
Solid understanding of how businesses operate
World class planning and preparation mindset
Benefits
Flexible and hybrid working schemes
A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
Life insurance to all employees to provide peace of mind and financial security
Well-being programs to support your mental and physical health
Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
Employee Growth Solutions to support your personalized career & skills development
Diverse pool of Coaches & Mentors to whom you have easy access
A learning environment which promotes personal growth and professional development - for your role and beyond
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