Customer Project Manager handling Imaging Systems installations and project operations in Munich region. Collaborating with sales and internal teams for effective project management.
About the role
- Customer Project Manager responsible for managing customer projects and stakeholder relationships. Ensures successful project delivery within scope, budget, and quality standards.
Responsibilities
- Manage medium to high complexity customer projects/programs, ensuring delivery within scope, time, cost, and quality targets
- Act as the main customer interface, handling communication, complaints, changes, and relationship management.
- Align project execution with Nokia Mode of Operation, Business Groups/ Business Units guidelines, and PM@Nokia methodology.
- Lead planning, change control, and execution across cost, scope, schedule, and quality (CSSQ).
- Oversee financials, forecasts, profitability, and ensures accurate project data and reporting.
- Participate in pre-sales, defines delivery approaches, and manages transitions from Sell to Execute and Delivery to Care.
- Customize operational processes as needed and ensures contract management is executed.
Requirements
- Minimum of 5 years of Project Management experience in the Telecom Services sector
- Bachelor’s degree in Engineering, Computer Science, or a related discipline
- Fluency in English and Spanish is mandatory- Portuguese is a plus
- PMI PMP certification or an equivalent Project Management certification
- Advanced skills in MS Office and MS Project
- Customer-centric approach with outstanding communication skills
- Solid understanding of how businesses operate
- World class planning and preparation mindset
Benefits
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
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