Business Analyst in the Data and Analytics team at Getty Images, leveraging data - driven insights to improve customer experience and service operations.
About the role
- Business Analyst II investigating service issues and recommending solutions to improve operational performance at Horizon BCBSNJ. Collaborating with cross-functional teams for effective project implementation.
Responsibilities
- Investigate service related issues to identify root cause of issues; identify and communicate business needs assessments as necessary.
- May create forecasting tools using current technology/systems (Access, Excel, Monarch, etc.)
- May translate business requirements and assist IT with the development of technical specifications.
- Recommend solutions based on data analysis to increase business efficiency and/or improve existing processes.
- Participate in internal and external project workgroup(s) and presentations.
- Conduct User Acceptance Testing (UAT) for projects, implementations, system fixes and enhancements, etc.
- Prepare materials for internal and external audit activities; may review audit findings/reports for accuracy and completeness.
- Perform other relevant tasks as assigned by management.
Requirements
- High School Diploma/GED required
- Minimum of four (4) years' experience in an operational role, or analytical role
- Knowledge of Healthcare industry preferred
- Strong Computer Skills-Microsoft Office products to include (Access, Word, Excel, PowerPoint, Project, Visio, etc.)
- Team Player, Strong Analytical and Interpersonal Skills
- Some travel may be required
Benefits
- Comprehensive health benefits (Medical/Dental/Vision)
- Retirement Plans
- Generous PTO
- Incentive Plans
- Wellness Programs
- Paid Volunteer Time Off
- Tuition Reimbursement
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