Solutions Architect translating client data needs into actionable solutions at Fitch Solutions. Collaborating in a hybrid environment with opportunities for growth and professional development.
About the role
- Sr. Business Solutions Architect designing, building, and maintaining integrations and automations for NinjaTrader. Focused on enhancing technical execution across various platforms and workflows.
Responsibilities
- Design, build, and maintain solutions across a number of tools, with a strong emphasis on hands-on execution and delivery
- Own and execute day-to-day technical work, including:
- Automation development
- Integrations
- Data flows
- Troubleshooting and production issue resolution
- Implement and support integrations and workflows across tools such as Salesforce, Marketing Cloud, Braze, BigQuery, Hightouch,, SendGrid, Zapier, as well as internal systems
- Write, maintain, and optimize SQL queries and data pipelines to support operational and marketing use cases
- Build and troubleshoot API-based integrations using tools such as Postman, REST APIs, webhooks, and middleware platforms
- Collaborate closely with Marketing, Customer Support, Product, and Engineering stakeholders to understand requirements and deliver reliable, scalable solutions
- Lead technical delivery for projects, serving as the primary technical owner from implementation through support
- Proactively identify inefficiencies, risks, and improvement opportunities in existing systems, and recommend practical, incremental enhancements
- Support and improve deployment and release processes using tools such as GitHub, Gearset, and CI/CD best practices
- Work within Jira Core, Jira Product Discovery, and project management tools (e.g., Monday) to track work, prioritize tasks, and communicate progress
- Leverage AI tools to improve productivity, automation, analysis, and solution development where appropriate
- Produce clear, maintainable documentation to support knowledge sharing, onboarding, and long-term system maintainability
- Support the growth and development of team members over time through technical guidance and knowledge sharing as needed
Requirements
- 5-10 years experience working in technical, systems-focused roles, with a strong track record of hands-on execution and ownership
- Strong experience with Salesforce, including platform configuration, automation, integrations, and troubleshooting in a production environment
- Working knowledge of Marketing Cloud or similar marketing automation platforms, including data structures, journeys, and integrations
- Experience working across a broad technical stack, with familiarity in several of the following (expertise in all is not required):
- Salesforce
- Marketing Cloud (HTML/CSS knowledge)
- Braze
- BigQuery
- SQL
- Hightouch
- SendGrid
- Zapier
- Jira (Core and Product Discovery)
- GitHub
- Gearset
- Postman
- Strong understanding of integration patterns, APIs, data synchronization, and system-to-system communication
- Excellent troubleshooting and debugging skills, with the ability to independently diagnose and resolve complex technical issues
- Comfort working in environments with ambiguity, competing priorities, and evolving requirements
- Strong communication skills, with the ability to explain technical concepts clearly to both technical and non-technical stakeholders
- A proactive mindset with a desire to identify ways to improve reliability, efficiency, and scalability.
Benefits
- Generous PTO
- 7 Paid Holidays Annually + 5 Conditional Holidays Annually
- 1 Service Day Annually
- 401k with 3.5% Company Match
- Paid Parental Bonding Leave
- Health, Vision, Dental Coverage
- Life and Disability Insurance Covered 100% by NinjaTrader
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