Product Owner maximizing product value and defining product vision at Barclays. Act as liaison between stakeholders and delivery teams in business banking, ensuring clear roadmap execution.
About the role
- Product Owner managing the development of aftermarket documentation software tools at Nilfisk. Collaborating with global teams to improve service operations and customer satisfaction.
Responsibilities
- Define and maintain a clear product vision aligned with aftermarket service goals.
- Develop and manage a roadmap prioritizing features based on user needs and business value.
- Collaborate with internal service teams, external dealers, and technical support to gather and refine requirements.
- Act as the primary liaison between business stakeholders and external development teams.
- Deliver training for internal and external users on tool functionalities and updates.
- Continuously improve the tool’s performance, usability, and user experience.
- Ensure alignment with documentation standards and guide integrations with systems such as PDMLink and SAP.
- Monitor performance, collect user feedback, and drive continuous improvement initiatives.
- Define KPIs for adoption, accuracy, and documentation delivery efficiency.
- Document processes and create training materials, including videos.
Requirements
- Experience as a Product Owner or similar role focusing on software user experience and/or aftermarket documentation; automotive industry background is a plus.
- Understanding of aftermarket service processes, technical documentation, and dealer networks
- Strong communication skills and the ability to work effectively with diverse stakeholders
- The ability to translate complex requirements into clear business objectives
- Knowledge of parts cataloguing systems (e.g., EZparts) or similar tools
- Exposure to manufacturing or heavy‑equipment aftermarket operations
- Insight into ERP/PLM integrations and digital service platforms
- Fluency in English (written and spoken)
- A collaborative, structured, customer‑focused, and process‑oriented approach
- Good command of MS Office (especially Excel)
Benefits
- An international, inclusive working environment
- Opportunities to develop professionally and follow your own career path
- Strong support for learning and upskilling
- Local benefits and a modern workplace culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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