Senior Corporate Account Manager at CrowdStrike, maximizing customer satisfaction and engagement. Serving as the main contact point and driving new sales growth for regional customers in the cybersecurity space.
About the role
- Account Manager II managing client accounts and relationships at NFP, a leading risk management and benefits consulting firm. Involves project management, client interaction, and compliance support.
Responsibilities
- Serve as the primary contact for clients, addressing their needs and concerns promptly and effectively
- Maintain regular communication with clients to ensure their satisfaction and address any issues that arise
- Build and deepen relationships with clients, fostering trust and long-term partnerships
- Own the delivery and execution of all client deliverables, ensuring they are completed accurately and on time
- Manage the lifecycle and renewal process for client accounts, including planning, execution, and follow-up
- Lead the implementation of new business and open enrollment processes, ensuring smooth transitions and successful outcomes
Requirements
- 3+ years of experience in benefits account management or a related field
- Preferably a bachelor's degree
- Life & Health Insurance License
- Strong understanding of benefits administration, industry trends, and carrier products and services
- Excellent communication skills, both written and oral
- Strong Microsoft Excel and PowerPoint skills
- Project management skills with the ability to manage multiple priorities effectively
Benefits
- PTO & paid holidays
- 401(k) with match
- Exclusive discount programs
- Health & wellness programs
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