Hybrid Territory Sales Manager

at NFI Parts Inc

• Job title: Territory Sales Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Delaware, United States

About the role

• Territory Sales Manager at NFI Parts, driving customer engagement and business development strategies in the transit and automotive industry.

Responsibilities

• Collaborate with CS Directors and CS Managers to develop and implement tailored customer strategies that support business growth.
• Review and interpret analytical reports provided by Analysts (Kinetik, Alternate, SVP) to identify opportunities and guide team strategy.
• Collaborate with CS Director, CS Manager to determine team strategy meetings to plan customer visit agendas.
• Oversee and participate in customer visits, meetings, and calls to assess performance, gather intelligence, and promote products.
• Participate pre-visit planning assigned CS Team to align on expectations, deliverables, and strategy.
• Participate in post- visit meetings with the CS Team.
• Ensure effective communication of customer insights and outcomes are shared with relevant internal teams.
• Ensure TSR’s are gathering competitor cross-reference data and maintain tracking sheets.
• Provide market intelligence to CS Directors and Business Development team to inform strategy and product positioning.
• Collaborate with Business Development to ensure market intel and targeted products are aligned with customer feedback and needs of the business.
• Promote proactive selling based on customer insights and industry trends.
• Support remote TSRs with office visits to foster team development and strategy alignment.
• Coordinate with CS Directors to ensure consistent execution of customer strategies and deliverables.
• Maintain updated travel logs, calendars, and program tracking tools.
• Hiring and training TSR’s
• Develop and deliver annual Employee Performance Reviews to TSRs
• Monitor and support timely delivery of presentations and training on parts manuals, Recommended Stock Lists (RSLs), and other corporate materials TSR are responsible for.
• Collaborate on RSL/P3 development and execution with CS Directors and Managers.
• Attend trade shows, bid openings, product installations, and testing events as required.
• Manage annual list of trade shows and monitor for viable shows to attend as well as coordination of attendees and collaboration with Marketing team for booth marketing materials and giveaways.
• Develop financial budgets for TSR travel expenses, including trade shows and marketing materials, and promotional products to provide recommendations to Customer Service Directors.
• Support TSR’s on submitting detailed contact call reports, outlining visit outcomes, follow-ups. And strategic actions.
• Support in tracking and update profitability logs, customer profiles, and program performance metrics.

Requirements

• Bachelor’s Degree or equivalent job experience.
• Proven experience in sales, customer service, or business development, preferably in the transit or automotive industry.
• Proficiency in CRM systems and Microsoft Office Suite.
• Ability to travel up to 75%.

Benefits

• **WHY JOIN OUR TEAM: **
• Competitive Wages.
• A continuous learning environment.
• Ability to advance your career with a growing company.
• Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.