Hybrid Marketing Specialist – Teleselling, Outbound

Posted 2 weeks ago

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About the role

  • Marketing Specialist focused on managing SME customer outreach through outbound phone marketing campaigns. Responsible for coordinating initiatives, monitoring KPIs, and optimizing campaign performance.

Responsibilities

  • Participating in the design of initiatives targeting current customers and prospects, actively contributing both in the ideation phase and during operational go-live and call listening sessions
  • Coordinating with internal and external stakeholders to plan monthly campaigns
  • Monitoring activity KPIs and supporting the campaign cost definition process
  • Managing external vendors providing outbound services
  • Coordinating with internal departments for the supplier invoicing process
  • Optimizing campaign performance: analyzing outbound activity results to identify areas for improvement and propose corrective and enhancement actions

Requirements

  • Experience in managing outbound campaigns or operational marketing
  • Strong coordination and project management skills with multiple stakeholders
  • Analytical skills and familiarity with KPIs, conversion rates, and ROI
  • Knowledge of CRM tools and campaign management platforms (e.g., Salesforce, Genesys, HubSpot)
  • Result-oriented mindset and focus on customer experience
  • Effective communication and negotiation skills, especially in supplier management
  • Proactive attitude, initiative, and ability to work in a team

Job title

Marketing Specialist – Teleselling, Outbound

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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