Hybrid Director of Hospitality

at NEXDINE Hospitality

• Job title: Director of Hospitality
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Dallas, United States

About the role

• Director of Hospitality managing catering events and concierge services at NEXDINE. Coordinating with clients and vendors to create memorable experiences in hospitality.

Responsibilities

• Collaborate with clients to understand their event requirements, preferences, and expectations.
• Plan, organize, and execute catering events, ensuring a seamless and memorable experience for clients and guests.
• Coordinate with vendors, including catering services, decorators, and entertainment providers, to ensure all aspects of the event are well-managed.
• Create detailed event timelines and manage event logistics to ensure timely execution.
• Address and resolve any issues or challenges that may arise during events.
• Provide exceptional concierge services to guests, including answering inquiries, making reservations, and offering personalized assistance.
• Maintain a professional and welcoming atmosphere for guests, ensuring their needs are anticipated and met.
• Handle guest complaints or concerns promptly and effectively, striving to exceed expectations.
• Keep abreast of local events, and services to provide guests with relevant information.
• Coordinate with maintenance staff to address any repairs or improvements needed in a timely manner.
• Manage scheduling and logistics for meeting rooms, ensuring availability and proper setup.
• Work closely with vendors to ensure the timely delivery of supplies and services.
• Develop and maintain relationships with facility-related service providers.

Requirements

• Proven experience in event planning and coordination, with a focus on catering events.
• Strong interpersonal and customer service skills, with the ability to engage effectively with clients and guests.
• Excellent organizational and multitasking abilities to manage diverse responsibilities.
• Knowledge of concierge services and a commitment to delivering exceptional guest experiences.
• Facility management experience, including overseeing maintenance and coordinating logistics.
• Proficient in Microsoft Office and event planning software
• Bachelor's degree in Hospitality Management, Event Planning, or a related field preferred.
• Minimum of 3 years of relevant experience in catering, event planning, concierge services, or facility coordination.

Benefits

• Generous Compensation & Benefits Package
• Health, Dental & Vision Insurance
• Company-Paid Life Insurance
• 401(k) Savings Plan
• Paid Time Off : Vacation, Holiday, Sick Time
• Employee Assistance Program (EAP)
• Career Growth Opportunities
• Employee Perks & Rewards