Supply Chain Program Manager at Nex overseeing demand fulfillment operations and supply chain strategies for international expansion. Manage logistics and ensure compliance for a high-growth consumer hardware business.
Responsibilities
Manage demand planning, retailer and distributor forecasts, inventory allocation and order planning, and PO/order execution.
Drive technology solution to manage omni-channel order management and data integration with ERP system.
Own S&OP alignment on demand forecast for all markets to support revenue and service goals.
Source, select, and manage 3PL partners in all markets.
Ensure inventory accuracy, SLA performance, and optimized warehouse processes and cost.
Manage all inbound/outbound freight (air/ocean) and logistics providers.
Own import/export compliance, customs documentation, HTS classification, duties/tariffs, and valuation rules.
Build and run end-to-end returns, warranty, and refurbishment operations.
Define, collect, and monitor logistics KPIs (OTD, cost, accuracy, cycle time, return/refurb metrics).
Requirements
7–12+ years in global logistics, operations, or supply chain (consumer electronics preferred).
Strong hands-on experience managing 3PLs, freight forwarders, and brokers.
Knowledge of customs and trade compliance.
Strong problem-solving, vendor-management, project management, and communication skills.
Benefits
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Job title
Head of Fulfillment & Logistics – Supply Chain Program Manager
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