Retail Sales Associate at Yankee Candle responsible for enhancing guest experience and driving sales growth. Supporting team management in maintaining a high-performance retail environment in Wilmington, NC.
Responsibilities
Contribute to creating a welcoming store environment focused on delivering an exceptional guest experience.
Understand guest needs through product knowledge and make emotional connections.
Maximize sales potential by implementing company selling strategies and building lasting customer relationships to enhance loyalty.
Drive guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs).
Assist in maintaining store appearance by following company visual standards, including plan-o-grams, visual maintenance, signage, and store cleanliness.
Support the Store Manager in building a high-performing team that represents Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
Foster a positive work environment through teamwork and effective communication.
Support inventory management activities and control expenses.
Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
Consistently strive to achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement.
Requirements
High School completion or equivalent GED
Proven experience in a retail environment (1+ years preferred)
Strong communication and interpersonal abilities
Must be able to work in a fragrance-filled environment
Ability to work flexible hours, including weekends and holidays.
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