Assistant Store Manager responsible for customer service and sales gains at Lids retail store in Willow Grove, PA. Collaborate with associates to maintain visual standards and professional appearance.
About the role
- Retail 2nd Assistant Manager supporting a high-performing team and exceptional guest experience at Yankee Candle store. Focused on driving sales growth, team development, and operational excellence.
Responsibilities
- Assist in building a high-performing team that represents our Newell Brand Values.
- Contribute to effective onboarding and ongoing development of team members.
- Recognize and address positive and negative HR-related situations through performance management.
- Assist to motivate, inspire, and retain top talent.
- Provide coaching and foster a positive work environment.
- Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results.
- Maximize sales potential by implementing company selling strategies, coaching to selling behaviors.
- Build lasting customer relationships to enhance loyalty.
- Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams.
- Support inventory management activities and control expenses.
Requirements
- High School completion or equivalent GED.
- Proven experience in a retail management role (2 years preferred).
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in retail software and Microsoft Office.
- Strong analytical skills.
- Solution-oriented.
- Must be able to work in a fragrance-filled environment.
- Ability to work flexible hours, including weekends and holidays.
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