Customer Service Representative delivering outstanding service for a telecom client. Engaging with customers and providing solutions in a dynamic international environment.
NC
NewCo Communications
Currently Hiring
About the company
CUSTOMER SERVICE & BUSINESS PROCESS NEAR- AND OFFSHORING
High-quality, multi-lingual Near-and Offshore Contact Center BPO service provider, passionate about outstanding operational excellence and driven by superior customer experiences.
CUSTOMER SERVICE
/ B2B and B2C
/ Technical & admin support
/ Welcome & retention calls
/ Cross-and up-sell, inbound & outbound
BUSINESS PROCESSES
/ Order handling
/ Dispute Management
/ Contract Management
/ Customer Service Back-Office
360 DEGREE
/ 24/24 & 7/7
/ Multi-lingual
/ Omni-channel
/ Technology platform
CONSULTANCY
/ Contact center ICT
/ Contact center transformation
/ Business process re-engineering
/ Customer experience management
NewCo operates currently out of PCI and GDPR compliant sites in Casablanca, Barcelona and Valencia.
Please visit www.newcocoms.com for further information.
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