Responsable du processus de gestion des devis de pièces de rechange chez GE Power Conversion & Storage. Gérant une équipe et optimisant le service client dans un environnement technique.
About the role
- Engagement Manager focusing on business development and client relationships for ADNET. Responsibilities include driving referrals, upselling, and maintaining CRM platform.
Responsibilities
- Accountable for submitting weekly forecasting information with the utmost accuracy
- Execute on daily and weekly sales activities to support the achievement of monthly, quarterly, and annual sales targets
- Establish effective and reciprocal network relationships within the industry and community to foster client referrals and upsell opportunities
- Maintenance of CRM platform for account accuracy, meeting notes, sales pipeline, etc.
- Employ consultative sales techniques demonstrating an understanding of the needs of our current and prospective clients
- Manages and maintains assigned accounts by developing relationships with key decision makers and influencers
- Respond to clients and prospective clients in a timely manner
- Respond to internal teams in a timely manner
- Provide exceptional support to ADNET clients by coordinating with all ADNET internal departments as well as ADNET’s vendors and partners to provide timely quotes and resolution of client issues
- Provide exceptional follow‐up to ADNET clients on services delivered and identify future opportunities through strategic guidance
- Resolve client frustrations quickly by providing excellent service, involving appropriate team members
- Develop strong working relationships and regularly meet with key clients to ensure technology strategy for each client is defined, tracked and executed on
- Regularly increase knowledge and understanding of trends that impact ADNET business, including competitor data
- Maintain awareness of industry and vertical market trends & competition
- Coordinate/Support Service Delivery and FPA teams to manage the logistics of client projects
- Participation in marketing events to drive registrations, client/prospect attendance and return on investment by driving business post events
- Participate in Sandler Sales Coaching
Requirements
- High School Diploma or equivalent required
- A two or four‐year degree in a business or technology-related field is preferred
- Proven sales experience (5 years +) in corporate business sales or a technical position preferred
Benefits
- Health insurance
- Professional development opportunities
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