About the role

  • Responsable du processus de gestion des devis de pièces de rechange chez GE Power Conversion & Storage. Gérant une équipe et optimisant le service client dans un environnement technique.

Responsibilities

  • Lead and manage the quotation process for spare parts, including handling inquiries (qualification phase), generating quotes (consultation and preparation phase), and processing orders (registration phase).
  • Collaborate with regional sales & marketing, engineering, and supply chain teams to ensure smooth communication and execution of customer requirements.
  • Develop and implement strategies to optimize the quotation cycle, improving efficiency and customer service (response times, quote quality).
  • Analyze market trends and customer feedback to identify process improvement and business development opportunities (support for promotional campaigns, new product launches, end-of-life sales).
  • Ensure compliance with company policies and industry regulations throughout the quotation process.
  • Prepare and present reports on operational and financial performance metrics (KPIs) and business results.
  • Analyze variances against objectives, identify root causes, and lead corrective and preventive action plans.
  • Coach and develop team members (a team of around ten employees located across France — Massy, Belfort, Nancy — and in India, Chennai) to maintain high standards of service (technical support, commercial management) and performance.

Requirements

  • Master’s degree (or equivalent) in engineering, a technical discipline, or business school.
  • Minimum 5 years’ experience in sales, preferably with technical products or services and ideally in spare parts, with at least 2 years in a management role.
  • Ability to understand and master our technology offering and adapt it for aftermarket and spare parts.
  • Strong financial analysis skills.
  • Willingness to travel internationally (approximately once per month).
  • Fluent English required.
  • Familiarity with software such as Salesforce is a plus but not required.

Benefits

  • Relocation assistance provided: No

Job title

Spare Parts Quotation Manager – Permanent

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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