(Senior) Consultant Automotive & Manufacturing role at Wavestone supporting clients' digital transformation in diverse projects. Engaging in process transformation and coaching within the automotive and manufacturing industries.
About the role
- Onsite Storage Consultant providing Level 2/3 support for NetApp’s 24x7 Professional Services team. Handling customer environments with strong technical expertise and excellent service skills.
Responsibilities
- Provide Level 2/3 support for storage operations including incident, change, and service request management.
- Plan and perform firmware and OS upgrades across customer environments.
- Troubleshoot and resolve performance issues in NetApp storage systems.
- Manage backup and replication technologies such as SnapMirror and IntelliSnap.
- Administer and optimise storage environments using tools like OnCommand Unified Manager, Performance Manager, and Cloud Insight.
- Collaborate with senior customer teams and internal sales teams to ensure smooth service delivery.
- Document incidents, changes, and problem resolutions following ITIL standards.
- Design, build, deploy, and test infrastructure solutions and disaster recovery setups.
- Maintain strong stakeholder relationships.
- Contribute to continuous improvement initiatives across infrastructure and operational processes.
Requirements
- Bachelor’s degree with 10+ years relevant experience, OR Master’s degree with 8–10 years experience, OR PhD with relevant experience, OR Equivalent combination of education, training, and work experience.
- Hands-on expertise with NetApp Storage (CDOT & 7-Mode), including deployment, troubleshooting, and upgrades.
- Proficiency in Brocade SAN switches and SAN technologies.
- Strong understanding of NetApp features: snapshots, failover, provisioning, deduplication, cloning, SnapMirror, IntelliSnap.
- Scripting knowledge in PowerShell, Python, or Ansible.
- Solid understanding of infrastructure platforms such as FlexPod, Cisco UCS, IBM BladeCenter, System X, VMware vSphere, and Microsoft OS.
- Strong knowledge of protocols: CIFS, NFS, iSCSI, Fibre Channel.
- Familiarity with ITIL methodologies (ITIL Foundation preferred).
- Understanding of managed services, outsourcing, and cloud industry practices.
- Knowledge of monitoring platforms, WANs, SANs, backup, and DR technologies.
Benefits
- Health insurance
- Retirement plans
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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